Governance

Terms

Practical commercial and operational terms for using MyTitan, approved for current publication.

Operator approved.

This page is approved for publication as the current operating terms. It is not legal advice and should be updated when subscription, cancellation, refund, or service terms materially change.

Last updated: May 15, 2026

Service scope

MyTitan provides software for managing bookings, jobs, customer communication, billing follow-through, workspace operations, and selected integrations.

Customer service payments and deposits remain the responsibility of the tenant's own payment setup or manual collection path.

Billing scope

MyTitan Stripe is used for MyTitan subscription billing and job-completion pack purchases only.

Subscription, cancellation, and refund wording should be kept in sync with the live commercial model whenever those terms change.

Operational use

Customers are responsible for configuring their workspace, permissions, notification routing, governance publication, and payment-provider ownership truthfully.

For commercial questions, contact support@mytitan.co.uk.